Returns & Exchanges

Returns

We want you to be completely satisfied with your Christos purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders within 30 days of order shipment date.

Customers who placed orders may return item(s) within 30 days of the order shipment date.

Please allow up to three weeks for us to receive and process your return. You will receive an email notification upon the completion of return processing.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 

Exchanges

• If you would like to make an exchange you may do so, as long as it is for the same item (at the same price) in a different size or color.
• Send an email at team@foreverchristos.com with your order number, name, and billing zip code and a representative will gladly help you through the process.
• Your exchange order will be processed immediately with free shipping. 
• Please return the exchanged item(s) within 4 business days of initiating the exchange online.
• Exchanged item(s) must be received within 14 days from the day the exchange is initiated online to avoid being charged.

Shipping 

Return address will be emailed to you by the representative helping you with your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.